Everything you need to feel confident this is the right choice.

Credentials, compliance documentation, ROI model, and invoice assurance—so you can make an informed decision and know that NDIS will approve the claim.

Who is Walter?

I'm 78 years old. I hold a Master of Science in Computing, a Bachelor of Science in Mathematical Statistics, and a Certificate IV in Training and Assessment. I've spent 50 years in technology—from punch cards to ChatGPT. I hold a current NDIS Worker Screening Check and professional indemnity insurance.

I am your parent's peer, not a 25-year-old tech support person. That matters. When your parent sees someone their own age mastering AI confidently and safely, the “I'm too old for this” objection disappears.

I also compete in Masters Athletics. In 2024 I joined Mentone Athletics Club and made the podium at the Victorian State Championships—gold in Shot Put, silver in the 800m and 3,000m, plus gold in the 10km track, 6km cross-country, 10km road, and 10-mile road. I've survived being struck by lightning, a 747 crash landing, three cancers, and a freefall parachute jump on my first ever attempt. I don't believe in “too old.”

This is my dedicated professional practice. I maintain a maximum of 14 participants at a time in the Bayside area. Your parent won't be left mid-program. I'm not doing this as a side project.

What does “unregistered provider” mean for my parent?

I'm an unregistered NDIS provider. This means I can work with participants whose plans are self-managed or plan-managed—but not agency-managed plans.

In practice, this gives you more flexibility: direct scheduling without agency processing delays, and your plan manager handles invoicing straightforwardly under line item 15_035_0106_1_3 (Capacity Building).

If your parent's plan is agency-managed, I'm happy to recommend registered providers who may be able to help.

Will NDIS pay for this?

Yes—if your parent's plan includes Capacity Building funding (line item 0106) and their plan is self-managed or plan-managed. The service is billed at $70/hour under item 15_035_0106_1_3 (Assistance with Decision Making — Capacity Building), which is within NDIS Price Guide limits.

Every session produces documented evidence of skill transfer that plan managers and coordinators can present at Plan Review. This isn't vague “coaching”—it's measurable, artifact-backed, audit-ready documentation.

If your parent's plan doesn't currently include 0106 funding, I can help you prepare goal wording for the next Plan Review that supports a Capacity Building allocation. See the Plan Language Guide below.

Is it safe?

This is the first question I'd want answered too. Every participant learns the Three-Source Rule before touching any productive task: verify AI output against an official website and a professional or trusted family member before trusting it. Privacy boundaries are explicit—NDIS numbers, bank details, passwords never go into AI.

I teach judgment, not blind trust. Your parent will be more digitally safe after this coaching than before, because they'll have a systematic method for evaluating any information they encounter online.

Provider Summary

I specialise in NDIS 0106 Capacity Building for older adults (65+) in the Bayside service area. I teach AI literacy with a safety-first methodology that measurably displaces Core Support (0125) hours.

I am an unregistered provider working with self-managed and plan-managed participants only. This allows direct engagement, flexible scheduling, and streamlined invoicing through plan managers.

What I deliver that most capacity-building providers don't: Quantified Independence Delta documentation every session (baseline hours → current → projected annual savings), physical artifacts proving skill transfer, and objective graduation criteria (≥5 of 7 markers). This is the evidence that survives NDIA audit.

Ideal Referral Profile

HIGH-ROI: Age 65–80, self/plan-managed, self-identified pain point ("I hate asking my daughter to email my GP"), baseline 2–3 hrs/week Core Support for admin tasks. Projected graduation: 8–10 sessions. Projected annual savings: $4,000–5,000.

MEDIUM-ROI: Age 75+, self/plan-managed, variable engagement, baseline 1–1.5 hrs/week. Graduation: 12–14 sessions. Projected savings: $2,000–3,000.

NOT SUITABLE: Agency-managed plans (cannot engage unregistered provider). Cognitive accessibility issues requiring foundational digital literacy. Zero willingness to learn.

What Coordinators and Plan Managers Receive

After every session: Five-section session note (specific skill, task execution, independence delta, safety checkpoint, artifact) available on request.

At Plan Review: Summary of capacity-building period, quantified Independence Delta (baseline → current → projected savings), graduation status, and recommendation for 0125 hour adjustment.

At graduation: Complete case documentation including all artifacts produced, total sessions, measured displacement, and maintenance tier transition plan.

Credential Status Details
NDIS Worker Screening Check Current Victorian DWSC — [Number/Expiry]
Certificate IV Training & Assessment Current TAE40122 — [RTO/Year]
MSc Computing Science Completed [University/Year]
BSc Mathematical Statistics Completed [University/Year]
Professional Indemnity Insurance Current [Insurer/Policy/Expiry]
Public Liability Insurance Current [Insurer/Policy/Expiry]
NDIS Registration Unregistered Self-managed & plan-managed participants only. No agency-managed plans.
NDIS Line Item 15_035_0106_1_3 (Assistance with Decision Making — Capacity Building)
Hourly Rate $70/hr (within NDIS Price Guide limits for 0106)

Displacement Economics: What This Actually Saves

My fee is an investment that eliminates a larger ongoing cost. Here's the arithmetic coordinators and plan managers can present at Plan Review.

Task Baseline (0125) After Coaching (0106) Annual Savings
Email to GP/carers 2 hrs/week support worker AI drafts; participant edits independently ~$4,800/yr
Organise appointments 1.5 hrs/week support worker AI calendar; participant voice-input ~$3,600/yr
NDIS admin & documentation 1 hr/week support worker AI-assisted with Three-Source verification ~$2,400/yr
$700
Typical total investment (10 sessions × $70/hr)
$2k–5k
Annual Core Support savings per participant

If Your Plan Doesn't Include Capacity Building Funding Yet

At your next Plan Review, include goal wording like these examples. This language directly links capacity-building investment to Core Support cost reduction—which is what NDIA planners need to justify 0106 funding.

“I want to learn to manage my own emails and appointments using technology so I don't need as much support worker time.”
“I want to build skills to use AI tools independently so I can reduce my reliance on Core Support for administrative tasks.”
“I want to develop digital skills that increase my independence in everyday tasks like communicating with my GP and managing my schedule.”

Participant Case Studies

Real outcomes from graduated participants. All data is anonymised and shared with permission.

Case studies coming soon

First participant cohort currently in progress. Documented outcomes with real Independence Delta measurements will appear here after graduation.

Your Plan Manager Will Approve This.

If you're a family member or coordinator wondering whether this will actually get paid—here's exactly how the invoicing works.

Line Item

15_035_0106_1_3 — Assistance with Decision Making (Capacity Building). This is a standard NDIS line item within the Improved Daily Living support category.

Rate

$70/hour, within NDIS Price Guide limits for non-allied-health capacity building. Your plan manager can verify this against the current price guide.

Invoicing Process

Self-managed: I invoice you directly. You claim through the NDIS portal.
Plan-managed: I invoice your plan manager. They process payment against your Capacity Building budget.

Documentation

Every invoice is supported by session notes documenting the specific skill taught, participant's task execution, independence delta, and artifact produced. Audit-ready from day one.

15 minutes. No cost. No obligation.

The triage call helps us both decide if this is the right fit. We'll discuss your parent's biggest frustration, current support hours, and plan management type. If it's not a fit, I'll tell you honestly and suggest alternatives.

Book Free Triage Call →